Help Resource Center :: Invoices / Apply Credit Balance

Invoices :: 
Apply a credit balance to an Invoice.

Question: I have a customer who has a credit balance & I want to apply it to the current invoice for her. I can see the credit balance... and I filled out the invoice as usual, but there is no place for me to include the credit amount down at the bottom where I have the final tally....there's a shipping section & a tax section...the subtotal & the amount paid (this is a purchase order so I need the bottom field filled in).

Is there a proper place for the credit to go? Is there a way to automatically include it in the invoice that I don't know about?

Answer: Do your invoice. When you get to the payments grid, select Store Credit for payment, under Type.


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